Pharmaceutical Manufacturing IT Services
Production networks, validated systems, electronic records and manufacturing-critical infrastructure, supported by people who have worked inside GMP facilities.
Cybersecurity, Backup & Disaster Recovery
Operational Resilience for Regulated Environments
We protect manufacturing-supporting systems, electronic records, and production continuity through risk-based cybersecurity and disaster recovery services.
Services include
- Endpoint protection
- Firewall hardening
- Secure Microsoft 365 administration
- Backup monitoring and restore testing
- Disaster recovery planning
- Incident response
- Risk-based security improvements
- Pharma Cybersecurity and Resilience Package covering risk-based hardening, recovery readiness, and manufacturing continuity
Why manufacturers are targeted
Pharmaceutical manufacturers are attractive to attackers twice over: the intellectual property has value, and production downtime is expensive enough that ransom demands often work. The plant floor is usually the easier way in, because it runs older systems that cannot be patched on a normal cycle.
The consequence is not only commercial. An incident that affects batch data, audit trails or electronic records becomes a quality and regulatory problem as well as an IT one.
Backup that has actually been tested
A backup that has never been restored is an assumption rather than a control. Regulatory expectations treat it that way too: recoverability is something you demonstrate, not something you assert.
Enterprise servers are usually covered. The gaps we find sit elsewhere — PLC programs and controller configurations kept on an engineer's laptop, SCADA and HMI configurations, QC instrument settings, historian archives whose retention outlives the platform, and the credentials needed to perform a restore under pressure.
We bring those into a managed backup regime, then schedule and run restore tests with your team and record the results, including how long each recovery actually took.
Incident response in a regulated setting
Responding to an incident on a production site involves decisions that are not purely technical: whether to stop a line, how to handle product made while systems were affected, and what has to be recorded for quality and regulatory purposes.
We plan for those in advance — who decides, who is contacted, how systems are isolated and recovered, and how the event and its effects are documented — so the decisions are not being made for the first time during the incident.
Frequently Asked Questions
How often should backups be restore-tested?
Critical systems should be tested at least annually, and after any significant change to the system or the backup infrastructure. Many sites test high-impact systems twice a year. What matters at inspection is that testing is scheduled, actually performed, and documented with the outcome recorded — including failures and what was done about them.
Do you cover Microsoft 365 as well as production systems?
Yes. Secure Microsoft 365 administration is part of the service, covering identity and access configuration, mail and data protection, and the retention and audit settings that matter when business records are held there.
What happens if we are attacked outside business hours?
That is what the incident response plan is for. It sets out who is contacted, who has authority to isolate systems or stop a line, the recovery sequence, and what must be recorded. Agreeing response arrangements and availability is part of setting up a support or retainer relationship.
Discuss Cybersecurity, Backup & Disaster Recovery
Tell us about your environment and we will tell you plainly what we would do, including whether this is the right place to start.